Privacy Policy

info@apexwms.qa

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Privacy Policy and Confidentiality Statement

Last updated: 10 November 2025

1. Introduction

APEX Waste Solutions and Management Company WLL (“APEX”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring the responsible handling of personal data.
This Privacy Policy describes how we collect, use, store, and protect personal information when you visit or interact with our website (www.apexwms.qa), which is built and hosted on the Tilda website platform.

By using our website, you acknowledge that you have read and understood this Policy.

2. Basic Concepts Used in the Policy

This Policy complies with:

Qatar Law No. (13) of 2016 on Personal Data Protection, and
International best practices, including the General Data Protection Regulation (GDPR), to ensure transparency for all users.

APEX acts as the data controller for personal data collected through the website.
Tilda and other service providers engaged by APEX may act as data processors, processing data on APEX’s behalf under strict contractual safeguards.

3. Information We Collect

3.1

Information You Provide Directly
When you contact us or submit forms, we may collect:

Full name and company details;
Email address and phone number;
Any information you voluntarily include in messages or uploaded files.

3.2

When you browse our website, we may automatically collect:

IP address and browser type;
Device information and operating system;
Website usage statistics and analytics data;
Cookies and similar technologies (see Section 9).
We do not use this information to personally identify you unless required for security or legal compliance.

4. Purpose and Legal Basis of Processing

Your data is processed only for legitimate and limited purposes, including:

We do not sell, rent, or share your personal data with third parties for commercial purposes.

5. Example of Data Handling

When a visitor submits a contact form, the details (name, email, and message) are securely transmitted to APEX’s corporate email system hosted on Microsoft 365. A backup of form submissions may be temporarily stored on Tilda’s secure servers before automatic deletion. APEX uses the information only to respond to the inquiry and deletes it once the purpose is fulfilled.

6. Data Storage and Retention

Personal data is stored securely and retained only as long as necessary to fulfil the purpose for which it was collected or as required by law.
Contact form data is typically deleted within 90 days after resolution of the inquiry.
Where legal or operational obligations require longer retention (e.g., compliance, audits), data will be securely archived and then deleted.

7. Data Sharing and Disclosure

We may share personal data strictly on a need-to-know basis with:

Service providers such as Tilda, Microsoft, and analytics providers that support website operation;
Legal or regulatory authorities, if required by applicable law;
APEX internal departments, under confidentiality obligations.

All third parties are bound by contractual terms ensuring data protection equivalent to applicable laws.

8. Confidentiality Obligations

All APEX employees, consultants, and partners who may access personal data are bound by strict confidentiality and professional ethics obligations. They are required to:

Use data only for legitimate business purposes;
Maintain security and confidentiality at all times;
Immediately report any unauthorised disclosure or breach.

9. Cookies and Tracking Technologies

We use cookies to enhance user experience and to analyse how visitors use our website.
Types of Cookies

Essential cookies – enable core site functions such as form submission;
Analytical cookies – help us understand traffic and improve usability;
Preference cookies – remember language or region preferences.
You can adjust or turn off cookies in your browser settings at any time. Turning off certain cookies may limit some website functions.

10. Data Security

APEX applies administrative, technical, and physical safeguards to protect personal data, including:

SSL/TLS encryption for all communications;
Role-based access control and secure data storage;
Regular system updates and vulnerability assessments;
Staff training on data protection and confidentiality.
Although no online system is entirely immune to risk, APEX takes all reasonable steps to prevent unauthorised access, disclosure, or misuse.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you;
Request correction of inaccurate information;
Request deletion of your personal data (“right to be forgotten”);
Withdraw consent to processing (where applicable);
Object to processing for marketing purposes;
Request data portability, where technically feasible.
You may exercise these rights by contacting us directly (see Section 15).

12. Data Breach Notification

If a data breach occurs that may affect your personal data, APEX will:

Immediately investigate and mitigate the incident;
Notify affected individuals and relevant authorities, where legally required;
Take all necessary remedial actions to strengthen protection measures.

13. Third-Party Links

Our website may include links to third-party websites or social media platforms. APEX is not responsible for their privacy practices or content. We encourage you to review the privacy policies of any external sites you visit.

14. Children’s Privacy

Our website is intended for general audiences and not designed for children under 6 years of age. We do not knowingly collect data from minors. If we become aware that data from a minor has been collected, we will delete it promptly.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please get in touch with us at:

Data Protection Officer
APEX Waste Solutions and Management Company WLL
Doha, State of Qatar
Email: info@apexwms.qa

16. Updates to This Policy

APEX may update this Privacy Policy from time to time to reflect legal, technical, or business changes. The latest version will always be available on our website with the “Last updated” date clearly indicated. Continued use of our website after updates constitutes acceptance of the revised policy.

Summary

APEX is committed to privacy, transparency, and data integrity. We collect only the information necessary to serve our users, store it securely, and protect it in accordance with Qatari and international standards.

By using this website, you agree to our Privacy Policy. APEX collects only essential data to respond to your inquiries, improve performance, and ensure secure operations. All data is processed confidentially and in accordance with Qatari data protection law and international standards.